Shipping policy
At EliteCharmCo, we strive to provide reliable and convenient delivery services for all customers purchasing children’s accessories.
1. Processing Time
Orders are typically processed within:
1–3 business days
Processing begins after payment confirmation.
Orders are not processed on weekends or major holidays.
2. Shipping Cost
We provide:
Free shipping on qualifying orders.
For orders under $10.00, a shipping fee of:
$5.99
will be applied during checkout.
3. Delivery Time
Estimated delivery time:
5–10 business days
Delivery times may vary depending on:
- Shipping destination
- Carrier delays
- Weather conditions
- Holiday periods
- Other circumstances outside our control
4. Order Tracking
When available, tracking information will be provided after shipment.
Customers are responsible for ensuring shipping addresses are accurate before completing checkout.
5. Lost or Delayed Packages
EliteCharmCo is not responsible for delays caused by:
- Incorrect customer addresses
- Carrier interruptions
- Natural disasters
- Customs issues
- Events outside reasonable control
If your package appears delayed or lost, please contact us and we will assist in investigating the shipment.