Privacy policy

EliteCharmCo (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of our customers and website visitors.

This Privacy Policy explains how we collect, use, protect, and disclose information when you visit or make purchases through:

https://www.elitecharmco.shop/

1. Information We Collect

When you use our website, we may collect:

Personal Information

Including:

  • Full name
  • Billing and shipping address
  • Email address
  • Telephone number
  • Payment-related information
  • Order details
  • Customer service communications

Automatically Collected Information

We may collect technical information such as:

  • IP address
  • Browser type
  • Device information
  • Website activity
  • Pages visited
  • Cookies and similar technologies

2. How We Use Your Information

We use collected information to:

  • Process and fulfill orders
  • Deliver purchased products
  • Communicate order updates
  • Respond to customer inquiries
  • Improve website performance
  • Prevent fraudulent transactions
  • Provide customer support
  • Maintain business records

3. Payment Information

Payments are processed through secure third-party payment providers.

EliteCharmCo does not directly store complete credit card numbers or sensitive payment credentials. Payment providers process transactions according to their own privacy and security standards.

4. Cookies and Tracking Technologies

Our website may use cookies to:

  • Remember customer preferences
  • Improve browsing experience
  • Analyze website traffic
  • Support website functionality

You may adjust cookie settings through your browser; however, disabling cookies may affect certain website features.

5. Information Sharing

We may share information only when necessary with:

  • Payment processors
  • Shipping providers
  • Website service providers
  • Technology partners
  • Legal authorities when required by law

We do not sell customers’ personal information for unauthorized marketing purposes.

6. Data Security

We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, misuse, or disclosure.

7. Children’s Privacy

Our products are designed for children; however, our website is intended for purchases made by parents, guardians, or adult customers.

We do not knowingly collect personal information directly from children without appropriate authorization.

8. Your Privacy Rights

Depending on applicable laws, customers may have rights regarding personal information, including:

  • Requesting access to personal information
  • Requesting correction of inaccurate information
  • Requesting deletion of certain information
  • Asking questions about privacy practices

Privacy requests may be submitted through:

Email: [email protected]

9. Policy Updates

We may update this Privacy Policy periodically. Any changes will become effective when posted on this page.